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+256 (0) 774711658 info@hailtoursuganda.com

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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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About Us

Hail Tours Uganda | Who We Are

Hail Tours Uganda Limited is a local Ugandan based safari company, fully registered, accredited and licensed in Uganda with an ultimate aim of offering un forgettable experiences with pride in on Uganda safaris, Rwanda safaris, DRC (Congo) Gorilla holidays, Kenya trips and Tanzania tours.

 We handle groups up to 100 people, small groups, families, and individual or solo travelers offering un biased commitment and endeavoring to make any ones’ safari, the best it can be even if it requires walking an extra mile! We will take that stride just because of you, our most valued client and for your trust, choosing us among the many to take care of your safari needs. We guarantee to provide you the most ultimate East African Safari experience. Our professional, and dedicated team with combined experience especially in the circles of tourism, has offered its services to our clients with excellent results and comments.

We house a good number of experienced tour guides in their broad specialties that speak English and major local languages. Our commitment, professionalism, and expertise ranks us among the best safari operator in this “pearl of Africa”, Uganda.

hail tours

Our Mission

Hail Tours Uganda seeks to provide a first-rate flexible and competitive service to its customers and promote the image of East Africa as an unequalled tourism destination in the world. To ensure warmly and hearty service to our customers and partners, to develop an indigenously owned tour company with international partnerships and networks that will operate in the entire East African region, which includes Uganda, Rwanda, Congo, Kenya and Tanzania.

Our Vision

Our vision is to strengthen our position as the leading tourism company providing quality, creative innovative, competitive and socially responsible services.

Our Services

We are an indigenous  Tour Operator Company with experienced staff in arranging tailor-made safaris for travelers of all budget levels. Our staff have unrivalled knowledge about wildlife and African cultures. We at Hail Tours Uganda Limited  are dedicated to giving you a personal and professional service while helping you plan a perfect Safari, with expert, informed advice whether you are a first time or experienced traveler. We do  have fixed departures to limited extend and this is limited to short tours and over the weekends, but rather we  offer customized  itineraries  to suit the individual’s or group’s wishes. Whether you are traveling for leisure or business, come and experience the Ultimate African Adventure with us. We have side trips and short tours which make excellent add-ons to any safari and for those with only a short time to spare, will let you experience some of the African Adventure.

We offer expertly planned itineraries incorporating the best of East Africa’s irresistible attractions including –  Gorilla trackings in Bwindi in Uganda, parc de volcanoes in Rwanda and  we have to limited extent ventured into Democratic Republic of Congo DRC and tracked gorillas there. However the Congo side is still limited by insecurity but will give the best advise if you to track in Congo. We also offer -The Masai Mara Migration and northern Tanzania  circuit wildlife  safaris to mention a few which gives you a superior touring and sightseeing experience.

Our Safaris

We offer set departures for our short uganda itineraries programs strictly limited to weekends. The 3 day and 5 day programs (short itineraries) are fixed for every weekends starting Fridays and returning on Sundays or Tuesdays for 3 day and 5 day respectively. Where gorilla tracking is involved will depend on the availability of permits. Because of scarcity of permits, our programs have been standardized to allow tracking in either Bwindi or Mgahinga parks. Rwanda – De Volcanoes National Park will need top up of permits, visa entry, accommodation and border crossing fees. Tour minimum numbers people are 2 ,4,or 6  people. Each person will be communicated the standing number of persons  to join and how many are  confirmed for the trip. A refund will be paid where the number exceeds other than communicated. Clients on working visits in the country can exploit this chance for affordable trips made easy.

GAURANTY

In execution of our services we observe and follow Uganda Wildlife Authority (UWA) Policies, the Custodian of all protected areas in the country. Further we observe the ethical international conservation policies of endangered species. We make sure that nature is conserved and help the communities by encouraging Eco -tourism .We do not at any time encourage activities that may lead to depletion and endangering species of any sort.

Uganda Tourist Board (UTB) is a government body to market and harmonise the tour operators in the industry and at the same time  to ensure the smooth running of tourist activities by different stakeholders in the country and we make sure our services are of given standard to keep the Uganda destination desired and encourage more visitors.

International Bank Guarrantee

Our Bank Details

BANK NAME: EQUITY BANK UGANDA LIMITED – KAMPALA ROAD BRANCH

ACCOUNT NAME: HAIL TOURS (U) LTD

ACCOUNT NUMBER: 1032201309079

SWIFT CODE: EQBLUGKA

 

 

CREDIT CARD INFORMATION

24HR VISA, ELECTRONIC DEBIT AND ATM CARD.

Core Values

Innovation

We’re creative, and we love solving problems in new ways. With a genuinely talented group of people, great services, open minds and clients with complex and unique challenges, we just can’t help ourselves. We are constantly looking for ways of serving our clients faster, affordable and easier.

Service

Business travel isn’t just about technology and systems. It’s what we do for people with them that counts. Simply put, we like helping people—whether they’re colleagues, clients or partners.

Intergrity

We deliver what we promise, and only promise what we can deliver. We do what we say with warmth, humor, and a great deal of thought. We are committed to serving our clients with utmost honesty and transparency.

Team Work

We’re natural partners with our clients, colleagues, and our community, and we’re at our best when working together to produce extraordinary results. We value our every member of our team as an integral part of achieving client satisfaction.

Strength

We aim to always exceed our financial goals and the expectations of our clients, our colleagues and our shareholders. We build our human resources by giving exciting opportunities to our own people, and bringing aboard new people whose skills enhance and expand our already strong base. We’re committed to growing our global footprint together with our customers.

Safety

Safety for people and the environment that we operate in is paramount to us.

Meet The Team

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